Get in touch

We love to hear from you

There are lots of ways to contact us

For compliments, complaints and your suggestions.

Talk to us

Direct Debit


Your Direct Debit questions answered and the details you need to get in touch.                                                                                           

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Lost Passes


Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with. 

Find out more

Operators


Our partners run day-to-day services and always want your feedback.

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Travel centres


The region’s friendly travel centre colleagues are ready to assist.

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Report a problem


Let us know if you’ve spotted something damaged, faulty or just not quite right with our infrastructure.

Let us Fix It

Lost property


We understand how stressful it is if you lose something valuable or treasured.                                                                        

Let us help

Plan your journey

Plan your journey


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Have Your Say


We love to hear your views and we hold regular events, which are a great opportunity for you to meet with bus, train and tram operators along with members of the WMCA team and local Councillors.

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Swift Pay As You Go


If you pay cash fares to travel, PAYG is the smarter and cheaper way to travel by bus and tram in the West Midlands.

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