Please be aware that there is currently an issue with the prediction accuracy for some National Express buses on the NWM app and the current NX app.
We’ve noticed that buses are counting down to “Due” then disappearing off the app before the bus arrives at the stop. Whilst these problems are intermittent and low in number, we’d like to reassure you that we’re working with our suppliers on a fix for this. In the meantime, we have temporarily removed predictions for NX services whilst we improve the reliability of this information.
If you would like to report any issues you're having with the app, please click here.
Note: The predictions on real time information displays at bus stops is not affected by this issue.
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