National Express and Diamond Bus are working together with Transport for West Midlands to provide a new joint timetable on the 31 and 32. Both National Express and Diamond’s buses will carry the new West Midlands Bus colour branding. The combined service will bring you buses up to every 5 minutes between Mossley and Walsall during Monday to Saturday daytimes.
In a new move, both Diamond and National Express will accept selected tickets on each others 31 & 32 service so just hop on the first bus that comes along.
If you only travel on the 31/32 the best value day return ticket you can buy and use on both operators…
1 days travel - a Diamond & National Express Day return ticket = £2.50
All other National Express on-bus tickets will also be sold by Diamond on the 31/32. National Express 31/32 will sell Diamond Route Return, Value Day and Week tickets.
Both operators will accept each others day return tickets on any 31 or 32 service.
National Express daysavers & travelcards will be valid and sold on any 31 & 32 bus, including those run by Diamond.
National Express will also sell Diamond Value Day & Week tickets which will be valid on all 31 & 32 services and other Diamond Value routes.
Other ticketing options are also available, such as multi-operator nBus and multi-modal nNetwork tickets, giving you even more flexibility to travel across the public transport network.
Just travelling on the 31 & 32?
Diamond Value Day & Week tickets will be available to purchase and use on both Diamond and National Express 31/32 services. This offers the lowest price tickets on these routes with day tickets from just £2.80 Adult & £1.50 Child.
Please Note Diamond Value Month tickets will not be available or valid on National Express 31/32 services. Diamond Value Day & Week tickets are not valid on other National Express services
Travelling on other Diamond Value services too?
If your travel plans also involve using other Diamond Value services, the Diamond Value Day & Week options still offers the best value for your journey as you can use these tickets on all 42/43/43A buses and other Diamond Value services too.
Travelling on other Diamond/National Express services in the West Midlands?
Diamond and National Express West Midlands tickets and passes are available and valid, they are accepted on 31/32 services and other Diamond/National Express services across our West Midlands network. However, these tickets are restricted to the specific operator.
How will I know what bus to catch?
All buses on this route will be painted in the same red “West Midlands Bus” Livery, so if you wish to use specific operator look out for their logo on the front or above the entrance door of the bus.
Need a Multi-Operator ticket?
nBus, nNetwork and Swift cards are accepted on all Diamond, National Express and other operators services and offer even more flexibility to travel across the public transport network
Diamond Value Ticket QR codes do not scan on NX buses, therefore your ticket will have to be shown to the driver when boarding a National Express bus.
NX smart cards will scan on Diamond 31/32, providing they are loaded with a product which is valid on any 31/32 service.
Contactless Payment is available on both operators along the route, however please be aware that National Express and Diamond operate different Contactless Payment policies.
On Diamond services when using Contactless to purchase day & week tickets you will be issued with a ticket that can be used across both operators 31/32 services (single tickets are only valid on a single journey and cannot be transferred).
If you use Contactless Payment on National Express you will not be issued a bus ticket and therefore can only use National Express services for the remainder of your travel.
If you tap Contactless on both operators you will be charged twice.
Diamond Value Day & Week M-tickets are accepted on all 31/32 services, but do not scan on NX buses, therefore your M-ticket will have to be shown to the driver when boarding a National Express bus.
NX M-tickets are accepted on all 31/32 services, but do not scan on Diamond buses, therefore your M-ticket will have to be shown to the driver when boarding a Diamond bus.