Workwise: Helping you on your way to your new job
If you are an organisation interested in Workwise, discover more information about how we can help.
Workwise travel support offers eligible jobseekers and apprentices 50% off the full-cost price of most selected West Midlands Network (WMN), National Express buses (NX bus) and Metro travel passes for up to 3 months when starting a new job. You can also apply if you are increasing your hours to 16 or more per week.
Please read through the eligibility information, and our frequently asked questions (FAQ). Please note, your application will be assessed in line with our eligibility criteria. If you do not meet one or more of these, we will not be able to proceed with your application but you can use our ticket finder to discover other ways to save on travel.
All applications must be made online.
Workwise is a transport operator funded scheme offering travel assistance for eligible jobseekers and apprentices who have started a new job.
Workwise offers a 50% discount off the full-cost purchase price of eligible WMN, National Express buses (NX bus) and Metro travel passes for up to 3 months.
The scheme can also support those who are currently working and are increasing their working hours to 16 or more per week.
Our team will recommend a suitable travel pass which will be valid within the West Midlands Area.
To be eligible to apply for Workwise travel support, you must meet the following criteria:
It is your responsibility to confirm you meet all the criteria points, and you will be asked to prove your eligibility or provide information. Your application will be rejected if you are unable to demonstrate or prove you meet the above criteria.
You will be asked to upload evidence as part of your Workwise online application. We will need you to upload a recent, colour passport-sized photograph and proof of your job offer.
Please refer to the following instructions when uploading your evidence:
Upload a photo
You will need to upload a new photograph, even if you have an existing Swift card or photo card.
Your photograph must meet the following requirements:
Official confirmation of your job offer
We must see official proof of your job offer, please upload one of the following:
Uploading documents and solving errors - visit our FAQs.
We are unable to provide you support through the Workwise travel scheme, if you fall under one or more of the following:
We reserve the right to immediately withdraw any further Workwise travel support if you do not abide by our terms and conditions, or if the information you have provided in your application is false or inaccurate.
If Workwise can’t help, use our ticket finder to discover other ways to save on travel.
You will need to complete your Workwise application using our online application form.
If you need assistance with completing this form or with using a computer, please ask a friend or family member for help. If you are still registered with your job centre, you might like to ask your work coach for help.
Please note, it is your responsibility to apply for Workwise travel support within the agreed timescales and to provide all requested information.
We reserve the right to hold or cancel your application if we do not receive all the relevant information to assess your eligibility.
If you feel you are eligible to apply, please click “Apply Online” below to start your application.
If you feel you are eligible to apply, please Apply Online to start your application.
All our mobile apps are free to download.
Whether you want to plan your journey in advance, get live updates during your journey or plan a more sustainable walking route, you’ll find all the help you need to make your daily travel across the West Midlands Network area easier.
Swift Collector app
Your Workwise ticket will be provided to you on a Swift smart card. Swift is a transport smart card for buses, trams and trains in the West Midlands. This app activates your ticket so you can travel.
Click here to download the Swift Collector app for Android smartphones.
West Midlands Network (WMN)
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If you have a question or query, please visit our Frequently Asked Questions page for help.
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Jobs, apprenticeships and work experience - Where can your career take you?
We create an environment where you can learn, grow and thrive.
We offer opportunity for you to build lasting relationships and make an impact in a place where people, quality and value matter.
Our vision is to build a healthier, happier, better connected and more prosperous West Midlands.
You could contribute towards making this happen.
Take a look at our suite of Business Travel Savings
Reduce car park congestion, improve green credentials and provide an attractive employment benefit.
Help when it's needed
If you're a business in any affected area or your employee's commute may be delayed, we want to hear from you.
If you’d like some more information about how workwise travel support could help you, contact us:
Tel: 0345 303 6760
Write to us: Ticketing Services Team, Transport for West Midlands, 16 Summer Lane, Birmingham, B19 3SD