16-18 photocard

Start saving 50% off travel to school, college or work

If you're aged 16-18 and living in the West Midlands, our FREE 16-18 Photocard allows you to buy child single, return and day tickets as well as term and season tickets for the bus, train and tram (saving you up to 50%!)

The photocard is now:

  • Free to order
  • Valid for up to two years or until 31 July of the academic year you turn 18
  • Swift-enabled (meaning no more paper tickets!)*

*exclusions apply

Order now

 Or, view our range of child tickets to add on

What can I buy?

With your 16-18 photocard you can buy:

  • child rate single, return and day tickets for school, college or work 
  • child rate season tickets, valid for one week, four weeks or an academic term
  • child monthly Direct Debit tickets (the cheapest option). All tickets are for the Network West Midlands area only. Please view our rail and bus maps for boundary information. Outside of this area, you will need to pay the full adult fare, this includes rail add-ons.
Am I eligible?

You’re eligible for a 16-18 photocard if:

  • you live at a property where Council Tax is payable to one of the following councils: Birmingham, Coventry, Solihull, Dudley, Sandwell, Walsall or Wolverhampton.

  • you’re aged 16-18 and born after 31 August 2000
Application process
  • You will need a valid email address and a digital passport-style/size photograph

  • Apply online and either:
    • ‘Browse and buy’ and add a season ticket or Direct Debit straight onto your card
    • ‘Order’ a 16-18 photocard and add tickets at a later date

  • Once your application is approved your card will be posted out within 7 working days

  • Valid till July 31 within the academic year you turn 18

I have not received my 16-18 photocard, what do I do?

All photocards are sent by first class post. You will be notified via email when it is on its way. If it is more than 7 working days since the photocard was posted, please call our Customer Services Team on 0345 303 6760.

They will check your application history. If the original card is lost in the post, a new card will be ordered which will be posted, first class.

What if I change my address?

You can update your address through your Swift account

Lost or stolen photocard

Lost photocards cost £7.50 to replace. You can order a replacement photocard through your Swift account but you will need to call our Customer Services Team to pay over the phone and complete the process.

Direct Debit customers are not able to order replacement cards online and will need to call Customer Services.

Stolen photocards can be replaced free of charge if you have a crime reference number. You will need to call Customer Services to order your replacement card.

Customer Services Team on 0345 303 6760

Terms of Use

You’re eligible for a 16-18 photocard if:

  • You live at a property within the West Midlands area and that property would be covered by councils in Birmingham, Coventry, Solihull, Dudley, Sandwell, Walsall or Wolverhampton for council tax purposes, and
  • you’re 16 years of age (or will be 16 within 28 days of your application for a 16-18 photocard) and you’ll be under 18 years of age on 1 September of the current academic year, and
  • Please make sure you’re entitled to the 16-18 photocard before buying a child rate season ticket of any duration. Refunds can't be given if you find out later you're not eligible

What can I do with a 16-18 photocard?

  • Your 16-18 photocard allows you to buy either a child cash fare, a child season ticket or a Child Direct Debit ticket from operators who are members of West Midlands Combined Authority's (WMCA) Child Concessionary Fare Scheme ("the Scheme") with the following exceptions:
  • It can’t be used to purchase child day rate tickets (only single tickets)
  • you must be able to present your card when purchasing your child cash fare or season ticket
  • Your card must be kept with your child season ticket at all times
  • The terms that apply to the use of child season tickets can be found on the ticket in question and/or on the leaflets and application forms published in relation to those tickets (Operators may have additional Conditions of Use that you should make yourself aware of when purchasing the ticket)
  • Journeys outside of the West Midlands area will require you to pay an additional cash fare at the adult price or to purchase a child rate add-on to your season ticket

 When can I use my 16-18 photocard?

  • Subject to the September exceptions below, you must produce your 16-18 photocard when purchasing child rate season tickets
  • You must always produce your 16-18 photocard to buy child cash fares at the time of travel
  • If you are in full time education child cash fares are only valid for travel:
    • to and from school/college (and that travel must be before 9.30am and between the hours of 3.30pm and 6.00pm) or
    • in connection with the school or college curriculum outside these times
    • between Monday and Friday and in term time
    • child cash fares cannot be purchased during weekends or school or college holidays.
  • If you are in training or employment child cash fares are only valid for travel:
    • to and from your place of training or employment (and that travel must be before 9.30am and between the hours of 3.30pm and 6.00pm) or
    • in relation with your training or employment outside of these time
    • between Monday and Friday and in term time
    • child cash fares cannot be purchased during weekends.
  • You must produce your 16-18 photocard for inspection on each journey and when requested to do so 

What must I not do with my 16-18 photocard?

  • Your 16-18 photocard is valid for your use only. You must not share it or otherwise allow others to use it. If you do so this will be considered a fraudulent use of the 16-18 photocard and you will forfeit the right to use your 16-18 photocard without right to a refund
  • You’re obliged to inform us and return your 16-18 photocard if you cease to be eligible (i.e. if you move outside the relevant area). The card should be returned to Ticketing Delivery Team, WMCA, 16 Summer Lane, Birmingham B19 3SD
  • By applying for your 16-18 photocard you confirm that all information given to obtain your 16-18 photocard is true and accurate. If we subsequently find out or are informed that the information given was not correct or accurate we reserve the right to confiscate or cancel your 16-18 photocard and you will forfeit the right to use it
  • Your 16-18 photocard is not valid if it’s damaged, defaced or altered in any way
  • We may charge you for a replacement 16-18 photocard if it’s lost, stolen or damaged. Loss or theft of or damage to your 16-18 photocard should be reported to West Midlands Combined Authority immediately
  • Your 16-18 photocard doesn’t guarantee you a seat on any journey and doesn’t give you priority over other passengers
  • You’re subject to the conditions of carriage of the Operators whose service you’re using. Operators may require you to leave a service if you behave inappropriately
  • We reserve the right to refuse to renew your photocard or to cancel or confiscate it if you behave inappropriately or are found to have taken part in anti-social behaviour or criminal activity while using or waiting for bus, train or metro services. Anti-social behaviour is any behaviour that may cause harassment, alarm or distress to other passengers and employees on the network

This could include but is not limited to:

  • Smoking
  • Verbal or physical abuse
  • Damage at stops or on transport
  • Graffiti and vandalism
  • Drinking alcohol or being intoxicated
  • Drug use or being intoxicated/under the influence of drugs
  • Rowdiness and/or being part of a group exhibiting intimidating behaviour including swearing or using inappropriate, threatening, or insulting language
  • WMCA reserves the right to alter prices or Conditions of Use at any time and will make such changes known to you via networkwestmidlands.com
  • WMCA reserves the right to refuse to reissue a pass at any time
  • We’ll treat any data you provide with us in line with data protection principles

Further details can be found on our Privacy Statement

Browse and buy

View 1 week, 4 week and term tickets and load them straight onto your 16-18 photocard. Or, apply for Direct Debit and save even more!

Bus only tickets
Tram only tickets
Train only tickets
Bus and tram tickets
Bus, train and tram tickets

View all tickets

Order online

Order your card now and add a ticket later

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