Here to help
Before making contact
Swift Support can only help if your card is issued by West Midlands Combined Authority. Phone number, email address and an online form are available below.
If you're on Direct Debit, help is available here.
If your card has been issued by National Express, you can find contact details on their website.
Use the form below to contact TfWM Swift Support for technical questions, suggestions or feedback. We aim to reply within two working days.
Call: 0345 075 6006 or fill in the form below.
Mon, Tues, Thurs, Fri – 8am – 6pm
Weds – 10am – 6pm
Sat – 9am – 1pm
Sun – Closed
Call: 0121 254 7272
Mon, Tue, Thu, Fri - 9am - 5pm
Wed - 9am - 5pm
Sat, Sun - Closed