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Plan ahead

What is the best time to travel? 

With limited capacity onboard, due to social distancing, it is now more important than ever for you to be able to plan ahead.

Here you can find details on how you can find the quietest times to travel. 

Travelling by bus with National Express

National Express have launched a tool to help you plan your journey before you travel. 

It gives you the latest timetables and up-to-date predictions on how quiet your bus is going to be on a stop by stop basis.

Find out more and start planning 

Travelling by bus with Diamond

Diamond have updated their Diamond Bus app to include a new Real-Time Seating Capacity function.

By recording passengers boarding and alighting, you are able to see if a service is busy before it arrives.

The simple Red, Amber and Green display shows if the bus is Busy, Fairly Busy or Not Busy.

You can also see if the bus is a single or double deck bus, and if it has extra features available such as USB charging points or Wifi.

To access this new feature, simply update your Diamond App to the latest version in your app store.

Visit Diamonds website to find out more

Travelling by train with West Midlands Railway

West Midlands Railway have introduced 'Social Distancing – Live Updates' to help you decide whether you want to travel, or should make alternative arrangements.

Simply follow @WestMidRailway or visit their website latest live update.

Check how busy future train journeys may look like by using their website.

Travelling by train with Chiltern

National Rail is displaying red or yellow warning triangles on its app and website next to services that are in high demand, including those operated by Chiltern Railways. 

You can also sign up to alerts from National Rail on ‘Alert me by Messenger’. It provides personalised up-to-date travel information during periods of disruption to be sent to you directly via Facebook Messenger.

Visit National Rail

Travelling by tram with West Midland Metro

West Midlands Metro have introduced a new feature to the My Metro app to help plan your journeys andmake an informed decision on when to travel. 

The app now includes an easy to understand ‘heat map’ – which uses a green, amber and red indicator to help customers avoid busy periods.

Customers can also let West Midlands Metro know when they intend to use the tram, which will assist them in planning future journeys. 

The app is available for downloaded from the App store and Google Play.

Watch the video below to find out more. 

Plan your journey

Plan your journey


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