Have your say
We’re listening to you
The West Midlands Combined Authority is keen to engage with our customers and we have different ways that we can obtain your feedback. You may wish to come to chat with us on our exhibition bus or join one of the dedicated groups. Please see the current options available below:
We are always looking for people to make a difference in the way we communicate about travel in the West Midlands.
The User Testing group involves occasionally providing feedback, which will help transform our digital services such as campaigns, websites and apps.
This group is open to everybody in the West Midlands, whether you drive, walk, cycle or take public transport.
If you are interested in joining, sign up below
We welcome the views of young people to help us to shape public transport in the West Midlands.
The Youth Forum is involved in different activities across the network and makes sure that young people's voices are heard. You can develop new skills and also make a real difference, so join today.
Email email@example.com for an application form.
The West Midlands Combined Authority exhibition bus provides an opportunity for us to take public transport information and updates out into communities. As well as providing a focal point for public consultations on proposed changes or developments in transport, it also provides leaflets, maps and guides and all manner of useful information for customers.
Opportunity for members of the public to complete bus audits on behalf of West Midlands Combined Authority. Quarterly forums take place to discuss results and provide feedback.
March 2020 - Covid-19
To keep both staff and passengers safe, the bus champions scheme has been temporarily suspended until further notice.
Opportunity for members of the public who are Metro users (regular/occasional and commuters/leisure) to provide feedback on the service through by completing passenger surveys. On a quarterly basis the group meets to discuss updates and changes on the system.
If you are interested in joining the group or want to know more, please contact the West Midlands Metro Passenger Panel.
The Government have announced an Emergency Active Travel Fund (EATF), funding and working with local authorities across the country to encourage more active travel. This will support the delivery of temporary schemes. More than 45 projects will be introduced, including a pop-up cycle lanes and pavement widening. These new measures will help you:
- Travel safe and securely
- Get workers, businesses, back up and running
- Support school travel and keep children and families safe
- Keep air clean, reduce carbon emissions, improve mental health and increase physical activity that have resulted through lockdown
- Supporting a green recovery
We have made many changes across the region, to make it safer for you to travel and shop during the COVID-19 pandemic.
What do you think of the changes?
We’d love to hear how the cycling and walking changes in your local area have impacted your daily lives.
Complete our survey to help inform our future decision making and planning in your area. As a thank you for your time, you will get a chance to win £100 in Amazon vouchers (terms & conditions apply).
If you would like some help to complete the survey, email us at firstname.lastname@example.org or call 0345 303 6760 (select option 2, followed by option 3).
Survey closes 9am, Monday 2 November.