Your comments, views and suggestions
We love to hear your comments, views and suggestions and we always respond giving you peace of mind your views are heard.
If you've got a quick question, why not tweet us @networkwm
If you have a complaint about a specific bus, train or tram journey, you should contact the operator directly.
In the event that you are dissatisfied with the response provided by a bus operator, the Bus Appeals Body can provide an independent review, please contact
Bus Users UK
Tel: 0300 111 0001
For urgent enquires please call us on 0345 303 6760
Lines open 9am– 5pm Monday to Friday excluding bank holidays.
For general enquires email email@example.com
Help us deal with your enquiry by having any account or Swift card numbers ready and give as much detail as possible.
If your enquiry is more detailed, the West Midlands Combined Authority Customer Services Team can help, just fill in the form below.
Please note we aim to reply within 10 working days, however some investigations may take longer.
You can also:
16 Summer Lane
Or call us on 0345 303 6760
Lines open 9am– 5pm Monday to Friday excluding bank holidays
Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with.
We can help you find the contact details of the operator you need to find any lost property.
Don't miss out on vital information, sign up today and be in the know at all times.