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Direct Debit

Your Direct Debit questions answered and the details you need to get in touch.                                                                                           

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Lost Passes

Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with. 

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Report a problem

Let us know if you’ve spotted something damaged, faulty or just not quite right with our infrastructure.

Let us Fix It

Lost property

We understand how stressful it is if you lose something valuable or treasured.                                                                        

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Our partners run day-to-day services and always want your feedback.

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Travel centres

The region’s friendly travel centre colleagues are ready to assist.

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Have Your Say

We love to hear your views and we hold regular events, which are a great opportunity for you to meet with bus, train and tram operators along with members of the WMCA team and local Councillors.

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Swift Pay As You Go

If you pay cash fares to travel, PAYG is the smarter and cheaper way to travel by bus and tram in the West Midlands.

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