Network West Midlands

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Travel Information Centres

Centro directly operates three Travel Information Centres located at Birmingham New Street rail station, Pool Meadow Bus Station in Coventry and Wolverhampton Bus Station. Wolverhampton and New Street Travel Centre provides advice and guidance on planning public transport journeys and purchasing tickets to travel. Coventry Travel Centre provides advice and guidance on planning public transport. Outlets stock a full range of maps and timetables and have electronic access to up to date timetable information and journey planning software.

Each Travel Information Centre functions as a gateway to public transport by providing customers with the information and confidence needed to make their journeys by public transport. Multi-modal, all operator information is available and is provided impartially without bias towards any given operator. Customers are able to gain advice and assistance relating to concessionary travel passes and can apply for their older persons pass using the Check & Send service we offer.

Centro works in partnership with a number of external organisations to facilitate the provision of travel information at locations not directly operated by Centro.

Location	Address	Opening Hours	Operator	Tickets	Journey Planning	Check and Send
Birmingham City Centre	Unit 4 New Street Station Birmingham B2 4ND	Mon 8:30-17:00 Tue-Fri 9:00 -17:30 Sat 9:00-17:00	Centro
Coventry Pool Meadow	Unit 8 Pool Meadow Bus Station Fairfax Street Coventry CV1 5RX	Mon-Fri 8:45-17:45 Sat 8:45-17:00	Centro
Wolverhampton Bus Station	Wolverhampton Bus Station Pipers Row WV1 1LD	Mon-Sat 8:30-17:30	Centro
Dudley Council Plus	259 Castle Street Dudley West Midlands DY1	Mon-Fri 8:00-19:30 Sat 9:00-12:00	Dudley Council
Merry Hill	Merry Hill Post Office Brierley Hill West Midlands DY5 1QX	Mon-Sat 9:00-17:00 Sun - Closed	Wolverhampton Convenience Stores
Solihull Connect	Ground Floor Library Square Solihull West Midlands B91 3RG	Mon Tue Thurs Fri 8:30-17:30 Wed – 10:00-17:30 Sat 9:00-13:00	Solihull Council
Chelmsley Wood	6-8 Coppice Way Chelmsley Wood Solihull West Midlands B37 5TL	8:45-17:20 Mon Tue Thurs Fri 10:00-17:20 Wed	Solihull Council
Walsall First Stop Shop	Civic Centre Darwall Street Walsall WS1 1EU	Mon-Thurs 8:45-17:15 Fri 8:45-16:45	Walsall Council
Walsall Bus Station	St Pauls Street Walsall WS1 1NR	Mon-Fri 8:30-17:30 Sat 9:00-17:00	National Express
West Bromwich Bus Station	St Michaels Street The Ringway West Bromwich B90 7NN	Mon-Fri 9:00-17:30 Sat 9:00-17:00	National Express

Network West Midlands is a partnership between Centro and bus, rail and tram operating companies within the West Midlands County to promote increased public transport use. To visit our partners website please click here.